Book Tips & Order

Elisabeth Feuersenger: Process Communication – The Key to Constructive Communication

With contributions by Taibi Kahler

In this book, Elisabeth Feuersenger communicates the concepts of process communication for constructive communication, conflict resolution and relationship skills in a lifelike, understandable and humorous way.

Price D, A: EUR 19.50

Judith A. Pauley, Joseph F. Pauley, Dianne F. Bradley, et al.: How To Get There – Process Communication in School and Education

Learn to understand the personality of your students and discover the secret of effective communication with them in class. When you know and understand the primary personality traits of your students – and your own – you can discover how to motivate and teach them. In this book you will find:

• Descriptions and narratives that make the six personality types you encounter in everyday school life understandable and recognisable
• Worksheets that help you identify your students' personality structure, psychological needs (motivators), and strengths and weaknesses
• Ideas for combining existing learning theories with the personality-psychological concepts of process communication
• Successfully tested strategies for the prevention of, and intervention in, distress among students and teachers

Based on Taibi Kahler's Process Communication Model® and the concepts described in it, this handbook helps you build good relationships with all students and make what is meant to happen at school – learning – possible.

Price D, A: EUR 19.50

Judith A. Pauley, Joseph F. Pauley: Establishing a Culture of Patient Safety – Improving Communication, Building Relationships, and Using Quality Tools

With contributions by Dr. Weinert

This book describes how to establish a "culture of patient safety" in your facility or practice, provide high-quality healthcare, and increase patient and staff satisfaction. It does so by describing what it means to be in distress, and how to get motivational needs met every day.

The concepts described in this book are scientifically based and have withstood more than 40 years of scrutiny and scientific inquiry. First used as a clinical model to help patients help themselves, they are still used clinically today. Dr. Taibi Kahler, the originator of these concepts, received the 1977 Eric Berne Memorial Scientific Award for the clinical application of a discovery he made in 1971 – a discovery that enabled clinicians to shorten patients' treatment time by reducing resistance caused by miscommunication between doctors and patients.

Price: EUR 29.95