Process Communication Model – communication training

We train leaders and teams for optimal performance

What is the Process Communication Model ® (PCM)?

PCM is the oil in the transmission of communication “ Werner Naef, Kahler Communications Oceania Ltd.

The Process Communication Model® was developed by Dr. med. Taibi Kahler, PhD, developed 40 years ago. It is a model that takes into account the individual personality structure and how we see the world, what motivates us and how we react under stress

Each of us has a different expression of all the characteristics of six personality types. As early as childhood, everyone develops their predominant basic personality.

“In the Process Communication Model®, we do not talk about personality types but about personality types in humans.” John Parr, Certifying Master PCM Trainer and Master PCM Coach Trainer.

No base personality is better or less good, of higher or lesser intelligence. Each one prefers a particular channel of communication, has strengths and weaknesses, positive attributes, and stress over unproductive behaviours.

This knowledge helps to better understand and reach other people in all walks of life. Especially in stressful situations, it is of utmost benefit to interpret the respective behaviour and to recognize how best to help this person and himself out of this situation.

What does that mean?

The PCM communication training according to Dr. med. Taibi Kahler teaches how to recognize and respond to words, intonation, posture, gestures, and facial expressions to respond to the very way we best reach and motivate our counterpart.

Communication only takes place when the sender and receiver are on the same frequency.

Where is the Process Communication Model® used?

The PCM methods are used within the scope of company health management, as executive training for employee motivation and stress management, in medicine for doctors and clinics, or for increased patient safety and understandable patient communication, for teachers and teachers. In all “high-risk industries,” it is extremely important to adapt quickly and well to changing teams, to recognize potential areas of tension and to defuse them. Especially in time-critical emergencies, good communication is the key factor that contributes to success. The main cause of the incident is the individual or a dysfunctional team when they are in stress. Professionals fail in communication and behave differently than trained. Instead, behaviours and communication patterns

After PCM communication training, you can build up a rapport quickly and effectively. You gain the cooperation of your colleagues, patients and family members. Immediately.

The Process Communication Model methods are successfully applied worldwide in many areas of management, medicine, schools, aviation, NASA and local public transport.

Why is PCM® different?

The model complements other communication tools and goes one step further. It refers directly to you, your employees, colleagues and family. The Process Communication Model

  • is scientifically validated
  • is particularly accurate in predicting behaviour in a variety of conditions
  • tunes communication exactly to the individual personality
  • shows what happens below the surface
  • makes behaviour under stress predictable
  • Equipped with special techniques to deal with stress and misunderstandings
  • takes into account the change in personality throughout life

Your personality profile

The individual personality profile is part of the Process Communication Model methodology and is created using a multi-validated online questionnaire. The profile is the basis for understanding yourself better.

It contains

  • Your individual personality structure
  • Her strengths
  • Your perspective and ability to look at things from a different angle
  • Your preferred communication style
  • Your psychological needs
  • Your motivation for personal and professional success
  • Your own stress pattern
  • Your individual action plan for a happy and healthy lifestyle

How to better understand others with PCM communication training

What can you achieve with PCM? How can you use the Process Communication Model® methods as a leader in management, employee motivation, workplace health management, as a physician for increased patient safety and patient communication, or as a pedagogue at school? Learn more about the advantages of the Process Communication Model®.