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Book, process communication — the key to constructive communicationElisabeth fires closer: Process communication — the key to constructive communication

In this book Elisabeth fires more closely conveys lifelike, understandable and humorous concepts of process communication for constructive communication, conflict resolution and relationship capability. With contributions from Taibi Balder.

Price D, a: EUR 19.50


Book, so you can reach me — process communication in school and educationJudith A. Pauley, Joseph F. Pauley, Dianne F. Bradley, U. A: How to reach Me — Process Communication ® in school and education

Learn to understand the personality of your students and know the secret of effective communication with them in class! So you can reach me allows you the breakthrough that thousands of teachers have already made through the seminars of the authors: if you know and understand the primary personality type of your students-and your own-then you also discover how you Students can motivate and teach. In this book you will find:

  • Descriptions and narratives that make the six types of personality that you encounter in everyday school life understandable and recognizable
  • Worksheets that can help you determine the personality structure, psychic needs (motivators), and the strengths and weaknesses of your students
  • Ideas for combining existing learning theories with the personality psychological concepts of process Communication ®
  • Successfully tested strategies for prevention and intervention in distress of students and teachers

This handbook, which is based on Taibi Kahl's Process Communication Model ® and the concepts described therein, helps you to establish good relationships with all students and students and to enable the school to do what is to be held there-learning!

Price D, a: EUR 19.50


Book, Patient safetyJudith A. Pauley, Joseph F. Pauley: Establishing a culture of patient safety — improving communication, building relationships, and using quality tools

The purpose of this book is to provide a road map to help healthcare professionals establish a "culture of patient safety" in their facilities and practices, provide high quality healthcare, and increase patient and staff satisfaction by improving communication among staff members and between medical staff and patients. It achieves this by describing what each of six types of people will do in distress, by providing strategies that will allow healthcare professionals to deal more effectively with staff members and patients in distress, and by showing healthcare professionals how to keep themselves Out of distress by getting their motivational needs met positively every day. The concepts described in this book are scientifically based and have withstood more than 40 years of scrutiny and scientific inquiry. They were first used as a clinical model to help patients help themselves, and indeed are still used clinically. The originator of the concepts, Dr. Taibi Balder, is an internationally recognized clinical psychologist who was awarded the 1977 Eric Berne Memorial Scientific Award for the clinical application of a discovery he made in 1971. That discovery enabled clinicians to shorten significantly the treatment time of patients by reducing their resistance as a result of miscommunication between their doctors and themselves.

Price: EUR 29.95

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